CONV
Back to all services

User Research

Understand your users' needs, behaviors, and pain points to create better experiences.

Ready to improve your conversion rates?

Get started with our user research service today.

Contact Us

How Our User Research Service Works

1

Research Planning

We define research objectives, questions, and methodologies tailored to your specific business goals.

2

Participant Recruitment

We recruit participants who match your target audience profiles for meaningful insights.

3

Research Execution

Our team conducts interviews, usability tests, surveys, and other research methods to gather data.

4

Analysis & Recommendations

We analyze findings and provide actionable recommendations to improve your user experience.

Benefits

  • Gain deep insights into user behavior and preferences
  • Identify and eliminate friction points in the user journey
  • Validate design decisions with real user feedback
  • Discover new opportunities for product improvement
  • Build empathy for users throughout your organization

Case Studies

B2B Software Usability Study

Identified critical usability issues through moderated testing sessions.

+40% Task Completion Rate

Improvement

E-commerce User Journey Mapping

Mapped the complete customer journey to identify friction points.

+28% Cart Completion

Improvement

Mobile App User Interviews

Conducted in-depth interviews to understand user needs and pain points.

+52% User Retention

Improvement

Ready to get started?

Let our team of experts help you optimize your user research strategy and boost your conversion rates.

Schedule Call